Privacy policy
The confidentiality of your personal data is particularly important to us.
Through this document we inform you about how we process your data as well as about the rights you have under the European Regulation on Personal Data, EU 679/2016, GDPR.
Who are we?
Vestra.ro with the trade name Vestra Industry Srl, having a working point in Loc. Cătămărești Deal 717248, Botoșani, registration no. with the Trade Register J07/58/2016, CUI RO15969249
What type of data do we process?
In order to process your requests, you agree to entrust us with a minimum of personal data such as: e-mail address, first and last name, telephone number.
Please DO NOT provide us with any other personal data than those strictly necessary for the purpose specified in this policy.
What is the purpose and legal basis of the processing?
The personal data provided with your consent will be collected and processed by us for one of the following purposes:
- to respond to your requests;
- to improve our goods and services;
- to comply with various legal provisions;
- to respect and defend our legal rights.
The processing of personal data is carried out on the basis of your consent expressed by sending requests or expressly for the purpose of sending advertising material (art. 6 para. (1) lit. (a) of the General Data Protection Regulation).
Cookie Policy
The cookie policy used by our website describes the different types of cookies that are used in connection with the vestra.ro website
You have the option to accept the use of cookies before entering this Website. This Cookie Policy (except for cookies strictly necessary for the functioning of the website).
A cookie is a small file, made up of letters and numbers, that will be stored on a user’s computer, mobile terminal or other equipment from which the internet is accessed. The cookie is installed by a request issued by a web server to a browser (e.g. Internet Explorer, Chrome) and is completely “passive” (it does not contain software programs, viruses or spyware and cannot access information on the user’s hard drive).
These Cookies do not contain viruses, software programs or spyware and cannot access information from the equipment on which they are stored, more precisely the user’s hard drive. The cookie is installed by a simple request sent by a server to a program for accessing internet pages (Internet Explorer, Google Chrome, Mozilla Firefox or other browsers) and is completely passive, having no active functionality on the user’s equipment.
We use Cookies to improve the experience of our customers and users, both in terms of browsing our website and in the purchasing process. Thus, with the help of Cookies, we are able to recognize the user’s device and their saved preferences and thus we can present the content to you in a way that is relevant to you, so that users receive only those information and offers that are relevant and in accordance with their preferences.
The lifespan of a cookie can vary significantly, depending on the purpose for which it is placed. Some cookies are used only once (such as session cookies), therefore they are not maintained when the user leaves the site. Other types of cookies are maintained and reused each time the user returns to the site (persistent cookies). It is important to remember that cookies can be deleted by the user at any time by using the browser settings.
What kind of cookies do we use
By accessing this site, the following types of cookies may be placed:
| Cookie type | Initiator | Cookie Name | Time | Purpose |
|---|---|---|---|---|
| Preference cookies | vestra.ro | pll_language | 24 hours | Stores identifier of the language used |
| Security cookies | Google Recaptcha | __Secure- | 30 days | Securing forms against abuse with automated systems (bots) http://www.google.com/policies/privacy/ |
- Preference cookies: We use these cookies and they are necessary for us to display the content of the web page with prior personalization. For example: selecting the language used.
- Security cookie (also known as third party Cookies): These belong to third parties and not to us, meaning we have no control over them. They help us improve the security of the website.
Deleting Cookies
You can delete Cookies by accessing your Internet browser settings. Whether it is Internet Explorer, Google Chrome, Mozilla Firefox or others, they allow Cookies to be saved by default on the devices from which web pages are accessed.
You can change these browser settings at any time to block them or you can choose to be notified whenever Cookies are sent to you, by following the steps indicated in the respective section of your browser’s instructions for use.
Who has access to your data?
The personal data you transmit are processed by our company.
If we are legally obliged to do so or if it is necessary to defend a legitimate interest, we may also disclose certain personal data to public authorities.
We ensure that access to your data by third parties, legal entities under private law, is carried out in accordance with the legal provisions regarding data protection and confidentiality of information, based on contracts concluded with them.
Personal data will not be communicated to third parties nor will they be processed outside the EU.
How long are your data stored?
The personal data provided by you will be processed during our contractual relations/subscription to the newsletter, and if the legal provisions oblige us to keep the data for a certain period of time, during this period (e.g. accounting documents are kept according to the accounting law for a period of 10 years).
If the personal data is no longer necessary for us to comply with our contractual obligations or legal provisions, this data will be deleted periodically:
Data from contact forms – these will be anonymized periodically at intervals of 12 months
What are your rights?
As a data subject, under certain conditions, you have the following rights:
right of access to data – in accordance with Article 15 GDPR you have the right to obtain from us confirmation of the processing of personal data concerning you, as well as the right of access to that data; at the same time, you can obtain a copy of the personal data provided to us and which are the subject of the processing; If you submit the request in electronic format and unless you request another format, the information will be provided to you in a commonly used electronic format;
For any other copies requested by you, we have the right to charge a reasonable fee, based on the administrative costs;
right to rectification – you have the right to obtain the rectification of inaccurate personal data, as well as the right to obtain the completion of incomplete personal data;
the right to erasure – you have the right to obtain the erasure of personal data concerning you without undue delay, and we are obliged to erase such data where:
(i) the personal data are no longer necessary for the purposes for which they were collected or processed;
(ii) you withdraw your consent on the basis of which the processing is carried out and there is no other legal basis for the processing;
(iii) you object to the processing and there are no overriding legitimate grounds for the processing;
(iv) the personal data have been processed unlawfully;
(v) the personal data must be erased for compliance with a legal obligation to which we are subject under Union law or Romanian law;
the right to restriction of processing – under Article 18 GDPR you have the right to obtain restriction of the processing of your data;
the right to data portability – you have the right to receive your data personal data, as they were provided to us, in a structured, commonly used and machine-readable format and to transmit these data to another controller, under certain conditions;
right to object – you have the right to object, on grounds relating to your particular situation, at any time, to the processing of your personal data, including profiling based on those provisions;
the right not to be subject to a decision based solely on automated processing, including profiling;
the right to lodge a complaint under art. 77 GDPR with the National Supervisory Authority for Personal Data Processing;
the right to withdraw your consent at any time, without affecting the lawfulness of the processing of personal data carried out by us on the basis of consent before its withdrawal.
For any questions or requests regarding the personal data you have provided to us, including in order to exercise your rights, you can contact us at: [email protected]
Other
This privacy policy was last updated on April 10, 2025. We reserve the right to change it from time to time.